Shipping policy

SHIPPING POLICIES:

*Please inspect your email order confirmation after placing an order to ensure that all shipping information is correct. If you find that your shipping address or any other important information is incorrect, please contact us at monasonmain@gmail.com--  Once your order has been processed and shipped, we are not responsible for any returned, lost or stolen packages. Please contact your local USPS for help on recovery of packages reported delivered via your tracking email.

Free Local Delivery is available. Just choose "Local Delivery" checkout. All orders placed for local delivery will be delivered within 48 hours AFTER your order is placed. Email monasonmain@gmail.com with any questions.

Our storefront location is closed. We are operating online only.

ALL ORDERS  HAVE A USUAL PROCESSING AND SHIPPING TIME OF 24 TO 48 HOURS. PLEASE TAKE INTO CONSIDERATION PURCHASE DAYS AS WEEKENDS AND HOLIDAYS ARE EXCLUDED FROM THE ABOVE PROCESSING AND SHIPPING TIME AND MAY REQUIRE MORE TIME. AFTER ITEMS ARE SHIPPED YOU WILL RECIEVE AN EMAIL (IF PROVIDED) WITH TRACKING INFORMATION.

ALL ORDERS WILL NOT BE SHIPPED UNTIL CREDIT CARD APPROVAL AND ADDRESS VERIFICATION HAS BEEN MADE. PLEASE NOTE THAT SOMETIMES THIS MAY TAKE UP TO 24 HOURS FOR APPROVAL. 

MONA'S BOUTIQUE & GIFTS WILL CONTACT YOU THROUGH EMAIL (IF PROVIDED) IF SOME OF THE MERCHANDISE YOU PURCHASED HAS BEEN BACK ORDERED OR CURRENTLY IS NOT IN STOCK. YOU WILL ALSO BE CONTACTED IF ADDITIONAL VERIFICATION IS NEEDED FOR CREDIT VERIFICATION OR ANY OTHER DELAYS.

*WE CAN NEVER GUARANTEE A SHIPPING TIME FRAME AND CAN ONLY GIVE YOU THE INFORMATION WE RECEIVE FROM THE SHIPPING SUPPLIER OF OUR CHOICE. SOMETIMES THERE MAY BE DELAYS SUCH AS WEATHER THAT MAY CAUSE SHIPPING DELAYS THAT ARE OUT OF OUR CONTROL. WE CAN ONLY GUARANTEE THAT WE WILL USE THE SHIPPING METHOD OF YOUR CHOICE WITHIN THE TIME FRAME LISTED ABOVE* THANK YOU FOR YOUR PATIENCE AND WE CAN'T WAIT FOR YOU TO GET YOUR SHIPMENT!